Q: What are the floats made from? How are they constructed?

A: All of our boat kits use super tough HDPE plastic floats with closed-cell urethane foam filling. The HDPE plastic shells are rotomolded parts that are made from the same material that pick-up truck bed liners and snowmobile skis are made from. Our floats are individually sealed units, but in the event that one is punctured, you simply can't sink. To see all the details on our plastic float construction, please visit our MODULAR PLASTIC FLOATS page.

Our plastic floats are industrial products that meet industrial standards, even if you are using them for recreational purposes. We have painstakingly crafted our product and the production process, but minor inconsistencies in the floats can occur. Small gaps between the base of floats that are butted-together on pontoon assemblies is common. The floats come out of accurately machined molds, but final parts are not exact duplicates of the mold cavity, due to shrinkage, and industry-wide standards for large rotomolded products dictate quality control of our floats. All measurements stated are +/- as much as 4% (all measurements) and we cannot guarantee tighter tolerances.

Q: How quickly do boat and work platform kits ship? How does shipping work?

A: To cover our tails, we have to say that turn-around times are typically 2-6 weeks. We stock several tons of our frame components, and floats are often in stock as well, but lead times are dependent on current outstanding orders. As most of our customers are industrial, we are not a seasonal business and filling orders remains top priority throughout the year.

Floats may ship from the factory in IN or our facility in NH, dependent on your scenario. Frames always ship from our manufacturing facility in NH. Orders will ship as one or two shipments, depending on what is purchased, and what is most economical for freight. If you're close enough to NH, local pick-up is available with prior arrangements, and we will assign a minimal freight charge for any float picked up in NH (yes, we pay to get them here). We DO NOT operate a retail location, so we stress that prior arrangements MUST be made in advance for local pick-up. Pick-up at the plastics facility in IN is not offered. When we quote freight, we will always quote the most economical means of getting your order to you, NOT the quickest. Delivery dates are NOT guaranteed for ANY shipment.

INTERNATIONAL CUSTOMERS: We ship via truck freight to Canada and Mexico, but if you're located outside of North America, we only ship via ocean freight. We do ship internationally, but not to all parts of the world due to liability or extraordinary cost of doing so. When shipping outside of the US, Canada, or Mexico, we only ship via container ship and only offer freight direct to a major sea port. When shipping via sea freight, the cost that you pay through us is ONLY the cost to get the freight onto the boat and physically to the local dock. Your local port WILL have additional fees on top of our freight charge, and you WILL be responsible for your local importation taxes and fees before the freight is handed over at the final destination. We simply don't have a way to calculate or collect these fees, so we strongly recommend doing your own research concerning the local fees you will encounter when importing our products. Also, you will have to work with a customs broker to file customs documents prior to floats leaving the US. We do not include this service and you will be responsible for making such arrangements. International orders are subject to minimum order requirements.

The cost of shipping varies enough from one location to another that we are not able to provide an automated shipping calculator on our site. SHIPPING IS NOT INCLUDED IN OUR PRICING. If shipping is required, contact us with your COMPLETE shipping address before making your purchase; we are not able to quote freight with just a zip code. We work with multiple freight companies and always shop for the best rate. A fair amount of work can go into obtaining freight quotes, especially for international customers, so please be reasonable with your requests. As the costs of shipping is constantly fluctuating, shipping quotes are typically only valid for a few days and extended shipping quotes are not available.


The majority of our products ship via truck freight on skids (pallets). Truck freight is complicated and there are caveats that some customers may not be unaware of. The three most important things to be aware of are listed below.

-Freight companies will not hold freight without extra charges

-Freight companies will not redirect freight without extra charges


Truck freight requires special attention during delivery, as the receiving party is responsible to note any damage before signing the delivery receipt and accepting the shipment. Signing (anywhere on the document) and failing to note any present damage waives all liability on the part of the trucking company. If the document is signed and damage is found after, we are unable to file a claim with the freight company, and we cannot guarantee replacement of damaged goods free of charge. Tiny Pontoon Boats is NOT a freight company. When we package our goods, we take great care to make sure that items arrive as intended, but once it leaves our facility, IT IS NOT ON OUR TRUCK. If damage exists on your shipment, note it on the receiving receipt from the trucking company, take a picture of the receipt, and take a picture of the damage on the shipment, as well as multiple pictures of the shipment as a whole, before the truck leaves. When you agree to accept a shipment of ANY KIND from Tiny Pontoon Boats, you are agreeing to these tasks in the event that damaged goods arrive.

Q: Are custom sizes available? What about frames for the BIG floats?

A: We have an extensive line of aluminum framed boat kits for our 18", 27", and 36" wide floats. Our small systems use the 18" and 27" wide floats and are available up to 8' x 15'. We do not offer larger frame systems for our 18" and 27" floats due to engineering, production, and shipping limitations of our frame components. If you have custom needs for a boat no larger than 8' x 15' with 18" or 27" floats, please give us a call to discuss. The frame systems we offer for our 36" wide floats are available for boats up to 20' in length and are listed on the BigAssPontoonBoats.com page. If you have custom needs for a boat no larger than 12' x 20' with 36" floats, we can help with that as well.

Q: What is the warranty on these kits?

A: Our floats have a 1-year warranty that covers manufacturing defects. This period starts the day that the floats ship to you. This is a 365 day period and the warranty covers the cost of freight for customers in the contiguous US (Alaska and Hawaii are not included), but not the cost of installation. Our frame systems have a 2-year warranty that covers manufacturing defects. This warranty starts the day that the frame kit is shipped and is a 730 day period. The frame kit warranty covers the cost of freight for customers in the contiguous US (Alaska and Hawaii are not included), but not the cost of installation or assembly. For non-US customers, for both floats and frame kits, replacement parts themselves are covered under warranty, but the cost of freight is not included. If you receive a product and find a defect, please contact us as soon as possible and we will replace the part or parts after clear pictures of the defect or defects are received. Crash damage, misuse, and abuse are not covered under warranty.

Q: How is payment accepted?

A: For domestic orders totaling up to $7000, we are able to accept payment via credit card, check, or electronic bank transfer. Payment for orders totaling over $7000 must be in the form of an electronic bank transfer, company check, or certified bank check. We do not accept foreign checks, credit cards from outside North America, or physical personal checks for orders totaling over $7000. Payment is due at the time the order is placed, and no order will be placed into our production queue before payment is received. "Net" payment terms are not offered by Silver Lake Fabrication LLC. This is a steadfast company policy. All prices shown are in USD and are subject to change without prior public notice.

Q: How do returns and cancellations work?

A: Simply put, they do not work. We DO NOT accept returns and we WILL NOT cancel an order. We work hard to get orders out the door as quickly as possible and provide the best service that we can. This means that when you commit to a purchase, we have committed to fill the order in a timely manner. Once an order is placed, the money you've paid goes into materials and labor specifically for your order, and we don't get that back, even if you change your mind. We repeat, WE DO NOT ACCEPT RETURNS AND WE WILL NOT CANCEL ORDERS.